Contact Us

Adobe Creative Cloud

If you are Adobe account issues and have followed the instructions in the video at and are unable to sign into your DoE Adobe account, please report this to your teacher and ask if they could log a service desk call with EDConnect on your behalf.

Have questions or need assistance with something not covered in our Help page? Our support team is happy to help with issues related to your orders.


We strive to help as quickly as possible and all emails will be responded to within 1 to 2 business days.

Available in English, French, German, Spanish, Portuguese, Japanese and Chinese.

North America - Kivuto Solutions Inc. 7405 Rte Transcanadienne #100 Saint-Laurent, QC, H4T 1Z2 Canada. Fax: +1 (866) 469-7512